I have led a product optimization plan with top partner banks in the Middle East and Africa in relation to their withdrawal capabilities on digital wallets:
- API's migration to the latest stacks
- Training on best practices for Risk Management
- Playbook with SOP's to enhance internal training
- Relaunch of Business support tiers by dedicated Salesforce queues
- Execution of Rev share programs
- Agile project plan to get approval from Legal, Compliance, and Risk about enhancements on fraud prevention