juan profile picture
E-Payment Project Manager

Juan
Lorenzo

I'm a project manager based in Dublin. Through my natural grit, empathy, and focus on delivery and revenue protection, I lead E-payment projects of partners who have one main goal: continuous growth.

  • Managed Projects in Nordics, EMEA, LATAM
  • Experience 15+ Years
  • Worked in Argentina, Spain, Ireland, Italy

About Me

4
Spoken
Languages
16+
Happy LE Partners:
5B TPV
30
Product
Onboardings

I go by the name Juan, and I'm a dedicated project manager with passion for advancing e-payment ecosystems. My enthusiasm thrives in the realm of complex projects that demand a combination of expertise, team management, and precise delivery.

In my perspective, every project inherently involves risks. Yet, I firmly believe that success lies in collaborating with the right people, at the right pace, and possessing the resilience to cultivate team synergy.

My goal is to drive excellence in leading project management within the digital payments sphere for partners and large enterprises. This involves seamlessly planning, implementing, and enhancing cutting-edge payment solutions, with a focus on growth and conversion.

Having managed projects in diverse countries, I humbly recognize that, regardless of cultural differences within a team, there is a starting-shared foundation that propels us toward success: Empathy.

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My Resume

Dedicated and results-driven Project Manager with 15+ years of proven track record in the e-payment and financial industry. Expertise in leading cross-functional teams to successfully deliver projects on time and within budget. Demonstrated proficiency in implementing innovative solutions to elevate payment systems and streamline financial processes.

SKILLS
E-Payment Technical Acumen
90%
KPI's & Business Reviews
90%
Risk Management
80%
Stakeholder Management
80%
Agile Project Management
70%
Partner Relationship Management
90%
ENHANCED VALUE
Onboarding

Effective onboarding to successful live-to-site integrations in terms of technical certifications, account setting, Risk & Compliance and Training.

Agile and Waterfall PM methodologies

Combining methodologies based on required capabilities and stakeholder management.

Revenue Protection

Producing business reviews to regularly monitor revenue protection and risk management (churn & decline and conversion)

Trilingual Business Support

Proficiency level in ITA, ENG, SPA. Currently learning Portuguese.

EDUCATION
2023 - 2025
Master in Project Management
UCD Michael Smurfit Graduate Business School-Dublin
2019 - 2019
PRINCE2® 2017 Foundation, Project Management
iCons Innovative Consulting
1998 - 2004
Bachelors of Business Administration
Universidad de Ciencias Empresariales y Sociales - Buenos Aires
EXPERIENCE
2022 - Present
PayPal
Partner Sucess Manager-EMEA

As Senior Partner Success Manager within the Global Sales team, I am accountable for enhancing and strengthening PayPal’s enterprise strategic relationships with key leaders and decision-makers in partner organizations such as Marketplaces, PSP's and Shopping Carts.

2020 - 2022
PayPal
Onboarding and Launch Manager ITA/SPA/Nordics

Drive and support LE Customer’s onboarding for solution adoption through the entire implementation cycle, leveraging internal resources and coordinating tasks across teams.

2019 - 2020
PayPal
Customer Success Manager ITA

Managing a full portfolio of 120 relationships, 2B of TPV, split between large Enterprises and medium businesses within the Italian market.

Download My CV

My Clients

Check out the amazing clients I've worked with—stellar brands, compelling stories, and valuable lessons. Happy to share these journeys!

paypal
santander
rsa insurance
workhuman

Natural Talents

Interested in working together? Aside from my expertise, I take pride in natural talents that bring joy when recognized by family and colleagues. Excited to share them with you!

Lets talk about Opps
Grit
  • "Passion and perseverance for very long-term goals."
  • - Angela Duckworth
Empathy
  • "When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems
  • - Stephen Covey
Enthusiasm
  • "Enthusiasm is the sparkle in your eyes, the swing in your gait, the grip of your hand, the irresistible surge of will and energy to execute your ideas."
  • - Henry Ford

I worked with Juan for a little over 12 months. During that time I found him to be someone who identified problems but always brought solutions also.

He has an excellent ability to break down even the most challenging problems into bit size chunks and delivers excellent work at all times.

He has brilliant project management skills also which aids him to do a great job.

Philip Byrne

Philip Byrne

Team Leader Onboarding for EMEA region at PayPal

In the 3 years Juan worked for me in Globoforce he proved himself an outstanding team member. He was excellent in all aspects of his role, the pride he took in producing optimum results was outstanding and this pushed all his colleagues to elevate their output.

He was diligent, hardworking, trustworthy, insightful, resourceful, innovative in all he did. One project always stays with me, our Standard Operating Procedures documents.

From the offset all of Juan's key strengths were on display, this document was cross functional and led to multiple teams using the same formats whether in Operations or IT.

This document was used when we then were in a new ERP implementation it has also been the basis of all our internal training material for all aspects of the team..In any role Juan would be a massive asset for the team and would prove to be all you want in a team member.

Shane Heelan

Shane Heelan

Director of Global Supply Chain at Workhuman

Juan is an amazing professional with proven skills and knowledge of Project Management framework. He was capable of managing different stakeholders and leaders to deploy a challenging plan of a merger acquisition made by RSA.

As my most senior resource I highlight his communications skills (fluent in many languages) and his excellent ability to interact, negotiate and create a truly nice work environment and developing good relationships with different people at all levels.

Juan is somebody I'd strongly recommend for any position to coordinate a team, project scheme, committed to quality and results oriented, taking care of their people.

Marisa De Salvo

Marisa De Salvo

Manager Operational Excellence at Seguros Sura

I have been working with Juan for more than 2 years. Juan is an enthusiastic, highly professional and committed individual, who thrives on meeting work challenges and opportunities.

Juan has outstanding organizational and administrative skills, combined with a hands-on approach, while also conscious of quality and standards. He has excellent analytical and communication skills.

Juan has a great ability to work on multiple projects simultaneously.
He is a great employee, an excellent leader and an amazing co-worker.

Elizabeth Kincses

Elizabeth Kincses

Supply Chain Leader at ICON plc

I enthusiastically endorse Juan Lorenzo as an exemplary Project Manager.

Having collaborated with Juan for two years at Santander Argentina on the GARRA project, a Risk end to end platform initiative developed at Santander HQ in Madrid and firsly implemented in Argentina, I witnessed his exceptional leadership and strategic acumen.

Juan adeptly navigated challenges with various stakeholders, showcasing a profound understanding of risk management while fostering a transparent and collaborative work environment.

Juan's unwavering dedication and ability to deliver tangible results make him an invaluable asset to any project. Moreover, his tenacity and empathetic skills create a positive and enjoyable working atmosphere.
I am fully confident in Juan's capabilities and firmly believe he would excel in any project management role.

Sebastian Siri

Sebastian Siri

Collections & Recoveries Manager Grupo Santander

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